Refund Policy:

Due to the electronic nature of the product and the possibility of easy reproduction, refunds are not offered. But, should you have any problems downloading your purchases, receive an incorrect file or damaged file, please contact us immediately and we will assist you as soon as possible .

PLB Design Support & Customer Service:
Patty Bingaman
26841 Edwards Rd
46514 Elkhart, IN

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ZIP files: Please always 'Save' your ZIP files before 'Opening' them. Most ZIP file issues are related to permission settings on your local PC. If your UNZIP program reports a corrupt zip file then try to save them to your desktop prior to opening them.